IMPERIAL HAS CAR FOR 5 WEEKS DID NOTHING

Imperial menlyn booked my car in on the 09/06/2015 for a noise at rear wheel replace of front light and checking of window. after 3 weeks where they never got back to me i went to speak to Pierre he assured me that my needs will be met and he will get back to me the next day. He never did. i phoned Renier left him a msg he also did not phone me back. they got a new service mechanic, who had my bakkie 2 WEEKS after this. <br> <br> i eventually send a complaint to JHB head office who tried to assist me but in the end also got nowhere. <br> <br> i demanded that they get my bakkie back, which was send to spencer diff repairs.(could not find anything wrong with dif) why do they send my bakkie to the south of JHB for something that was working fine?<br> <br> i finally took my bakkie on the 09/07/2015. Vince offered to fix my bakkie the day I came to collect it. 5 WEEKS after booking it in!!!! i recieved the bakkie dirty. steering wheel was dirty(black), inside light does not work now, R200 of fuel was used. when i got home I realized they bumped the BACK of the bakkie, still no responce from RENIER OR VINCE(head mechanic) <br> <br> WORSE SERVICE FROM IMPERIAL !!!<br> <br>