SM
Sonke M
1 reviews | Active since Nov 2015
24 Nov 2015, 08:29
I was sold a car with no windscreen water bottle
On June 24th 2015, I bought a car from Imperial select multi franchise at Umhlanga, A week later i discovered that the car was missing a windscreen water bottle and that the airbag switch was broken, I raised the issue with the sales person who sold it to me (Vanessa), who promised to fix it for me. 2 months went by and nothing happened. In September I went back to her and she sent me to KSJ Motors to get a diagnosis, which i did and they sent a quote to her and until this day they are still waiting for an order number from her, When i call her about it, she tells me she has sent it through but KSJ Motors says they haven't received anything from her till this day. Please help
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Replies (1)Motus Select's replyOfficial
24 Nov 2015, 09:57Hello Sonkem,
Thank you for bringing this to our attention, we will take the matter up with the Sales Manager and Dealer Principal to assist with resolving this.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Thank you for bringing this to our attention, we will take the matter up with the Sales Manager and Dealer Principal to assist with resolving this.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Motus Select's reply24 Nov 2015, 09:57
Official
Hello Sonkem,
Thank you for bringing this to our attention, we will take the matter up with the Sales Manager and Dealer Principal to assist with resolving this.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Thank you for bringing this to our attention, we will take the matter up with the Sales Manager and Dealer Principal to assist with resolving this.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
