S
Silvanus
1 reviews | Active since Jun 2022
18 May 2023, 09:24
I purchased a renault kwid
I purchased a renault kwid.paid 210 .000..after only a month a noise from gear box took it back for assessment the technical team states releaser bearing faulty they noted the fault and awaiting head office technical team authorization. Been a week now and I am in Crompton hospital. Stressing about this issue with no positive feedback from head office technical team.a brand new car that have a fault .called head office renault holding on two hours eventually spoke to thobile state they call back .no response yet.very disappointed with renault
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Replies (2)Motus Select's replyOfficial
18 May 2023, 14:10 Hi Silv**** we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance, Regards, MS
Motus Select's reply18 May 2023, 14:10
Official
Hi Silv**** we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance, Regards, MS
Motus Select's replyOfficial
18 May 2023, 14:16Hi Silv**** can you tell us which Motus Dealership you purchased the vehicle from ?
Motus Select's reply18 May 2023, 14:16
Official
Hi Silv**** can you tell us which Motus Dealership you purchased the vehicle from ?
