Horrible service from Imperial Select Table View's Principle dealer and Sales personal

Brought a car in August 2017. When receiving the car i sign the legal handover documents for the car stating that the spare will be issued to me in the coming month. However over 8 months later and lot of money spent driving to the dealership in Table view i haven't received the spare key. I have spoken to their Principle dealer Jo-ann L, the head of Used sales Charles G and the sales person that sold me the car Jason K. All of them keep passing the situation on the other and no body actually does anything. I Have even been in contact with The head of customer care at Imperial select Mike D and he does the same as the others. I am sick and tired of the Horrible customer service received by Imperial Select Table and the Staff and owners Mentioned above.