Horrible Customer Service

I ordered and paid for a part on the 28th March 2018 and was informed that it would take a month to arrive, a month has passed and there is still no part, no follow up from the company and when I followed up they informed me that the part is still on back order after keeping me on the line for 05min 34secs. I have requested a refund because there is no sense of urgency or customer service. I regret buy this car as I have nothing but hassles since buying the car.

Muneeb is was rude and not helpful at all but I must commend Clive Wolfe as he has been exceptional but Chery is still a **** car.