1 reviews | Active since Feb 2018
From Complain to Compliment
I bought a car at the Imperial Select at The Glen on the 3rd of Janaury . The back wiper was not there and the front wipers where also not wiping properly . I called the sales ladies Cecilia Gibson . She promise to order new ones . I waited the whole January .
Till i diceded to call the Manager by the name of Shaun , he also promise to help . He was the worse that Cecilia . He didnt show any interest in my problem . when living the message he will never return my calls and if i called at speak to him , him will promised to call me back . and he never did .
Lastly i called Mr Mike Salt and he didnt even take him 4 working days to assist me . He was even taking his time to call me , irrespective of his position. He handle my problem as if he was helping a President of the country . Even if i called him , he will recognize me and call me by my name . and he will ask me to drop my celphone to save my airtime and call me with his cel phone . He send the driver to come and fit the wipers for me at home. He was the best of the best . We need people like him in this industry . I m very very much glad i called him . Mr Salt i salute u . U deserve a big Award the way u interact with your customers . Mr Salt boss please Award him for us please . Thank u for your help sir , May God bless u and protect u so u can help other as u did to me . Thank u once again
Thank you Thandeka. I will forward this on to Mike and his Director. Thank you for taking the time to put this on Hello Peter
Kind Regards
Mike Dovey Imperial Select Customer Care
Thank you Thandeka. I will forward this on to Mike and his Director. Thank you for taking the time to put this on Hello Peter
Kind Regards
Mike Dovey Imperial Select Customer Care
