RS
Reginald S

1 reviews | Active since Dec 2021

16 Dec 2021, 04:28

Faulty car sold to me

I bought a vehicle on Jan 2021 and collected it on the 13th of the same month. On the same day the car overheated and had to be taken back to the dealership. They gave me a courtesy car which I informed them abt. My car was now with them for over 5 weeks. Car came back and there was a problem with break fluid....I remember taking it to them with breaks that we not working. They also informed me that the clutch kit was faulty (this is between Feb or March) hardy 3 months after buying the car, I had not even drove 1000km with it. Eugene, the sales manager there made promises that he could not keep......I was not getting updates. I was also told that a lady also bought Renault Kwid there and she had the same problem.....I now struggle to put on some gears because of the faulty car. I understand that wear and tear story when u buy second hand car......and I've had my driving license since 2008. But to drive less that 1000 km and then u are quoted R13000 for the clutch... My salesman Charles tried to assist initially, but after some time I felt I was a nuisance to him....his tone changed.....i will never encourage anyone to consider motus Select Table View. In fact when i see the name, i get hurt.

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Replies (1)
Motus Select
Motus Select's reply17 Dec 2021, 08:38
Official
Good day  Reginald Mawande Sityata 
Motus Select Tableview is part of Renault Retail Division. I will forward your complaint to their Customer Care and copy you in.

Kind Regards

Carike