AS
Arisha S

1 reviews | Active since Jun 2014

14 Aug 2015, 09:02

Failure to assist a customer

Hi,<br> <br> My husband Kreeshen purchased a VW polo 1.6 from Imperial Select in May 2014,at the Oakdene Branch. However when he went to renew his drivers/vehicle licence, he was advised that he couldn't, as he had 2 enforcement orders and a warrant of arrest against his name. so Kreeshen went to further investigate what was being told to him as he received no notifications for fines. <br> he went to JMPD in central JHB,where he was given a printout showing the date and times of the incident. The incident took place while the vehicle was still at the dealership.. <br> Enforcement order 1 & 2 : 29/5/2014 @ 06:39 am R1120.00

0
Replies (1)
Motus Select
Motus Select's reply14 Aug 2015, 09:14
Official
Hello Arisha86,

Kindly accept our apologies that this has not been resolved yet, your complaint has been escalated to the Dealer Principal.

Kind regards,

Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***