NM
Natalie M
1 reviews | Active since Apr 2014
11 Jan 2021, 12:45
DONT EVER GO TO RENAULT CENTURION they just don't care about anything!
DONT EVER GO TO THIS DEALERSHIP, WHATEVER YOU DO GO TO ANOTHER RENAULT DEALERSHIP. This is the second message I am writing. Renault Centurion never ever called me about my previous complaint of getting my Tyre Pressure sensor fixed. I did get a call from Renault SOUTH AFRICA who just repeated what Renault Centurion said in that they cant help me. I then went on to another Renault dealership and they helped me immediately. So this is just another message to say RENAULT CENTURION is DISGUSTING!
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Replies (1)
Motus Select's replyOfficial
17 Mar 2021, 16:15Good day Natalie
I must really apologize on behalf of myself and Renault Centurion in this regard.
For some reason I never got notifications for your complaints and that is why you never got contacted,
I only noticed this today and did follow up with Hello Peter to fix the problem.
I'm glad you were sorted out at another dealer.
My sincere apologies again for not assisting in time.
If there is anything else I can help you with, Please advise.
Regards
Carike
I must really apologize on behalf of myself and Renault Centurion in this regard.
For some reason I never got notifications for your complaints and that is why you never got contacted,
I only noticed this today and did follow up with Hello Peter to fix the problem.
I'm glad you were sorted out at another dealer.
My sincere apologies again for not assisting in time.
If there is anything else I can help you with, Please advise.
Regards
Carike
Motus Select's reply17 Mar 2021, 16:15
Official
Good day Natalie
I must really apologize on behalf of myself and Renault Centurion in this regard.
For some reason I never got notifications for your complaints and that is why you never got contacted,
I only noticed this today and did follow up with Hello Peter to fix the problem.
I'm glad you were sorted out at another dealer.
My sincere apologies again for not assisting in time.
If there is anything else I can help you with, Please advise.
Regards
Carike
I must really apologize on behalf of myself and Renault Centurion in this regard.
For some reason I never got notifications for your complaints and that is why you never got contacted,
I only noticed this today and did follow up with Hello Peter to fix the problem.
I'm glad you were sorted out at another dealer.
My sincere apologies again for not assisting in time.
If there is anything else I can help you with, Please advise.
Regards
Carike