DONT BUY RENAULT ****

This review follow on the others I posted the last 2 weeks.

After Renault headoffice sent an email saying stating that the matter will be resolved to MY SATISFACTION.

Me and Mbali spoke on the phone and she had an absolute ****ING **** ****** ATTITUDE.

I then spoke to her Manager LUCY. She was friendly and understanding and she said to me that the email was indeed sent and that those words were used.

Shen then asked me what would my satisfaction be to keep me happy as a very important Reanult customer.

I went on to tell her exactly what i wanted.

She did phone me back again the next morning and told me that she had sent the email to the dealer principle Keroven Pillay. ( Who's word was taken for what he said and me the customer, completely disregarded)

I feel that this is utter Bull**** that dealer gets away with ******. This morning my phone rang again with a call from Renault South Africa. Mbali was on the other end and she was ****ing rude and irritating. I made her aware of the email that she had sent stating the matter will be resolved to my satisfation, to which she rep**** " why do you always refer to that email?"

Well the answer is simple, You wrote that email. That was said by you. A headoffice employee. Mbali also told me that they have concluded on their end. That means I now have to be happy with what they say. What happened to honouring your word?

I still have the email. I want what you said in your email.

And i want to take this oppertunity to warn all South africans to NOT buy renault products. They will lie to you, make you out to be the villian while they sit back and smile.