JG
Jadeine G

1 reviews | Active since Sept 2024

27 Feb 2025, 12:33

Do not purchase from Renault Motus pinetown

If zero stars where an option you would be rated accordingly

I have never had such careless attitude from a dealership.

I bought my pre loved Ford eco sport 2018 in July last year , car was in immaculate condition, or so they said , just serviced , dekra done 114 point check and all in order.

My car not having done 5000km since purchase oil pump failed due to wear and tear on the cambelt, last major service was NOT DONE, motor warranty for engine was two months out , my warrenty insurance on the cars extended warrently only approved R18000 out of the R95 000 damage

I reported such to Renault , no response , no assistance , zero courtesy

I follow up with the principal via email aswell as management I get no response.

I sit with damage on a Car I’ve hardly used as a daily runner aswell as thousands lost , paying insurance monthly for a car I haven’t touched since January 7th.

Absolutely heartbroken and devastated, one would think of getting better service while purchasing a vehicle.

0
Replies (1)
Motus Select
Motus Select's reply28 Feb 2025, 09:05
Official
   Hi Jadeine, we apologize for the unsatisfactory experience you have received we will escalate this to the management and higher for further assistance Regards, MS