Disgusting Service

I purchased a Renault Capture, the sales rep was Robert. For starters he tried to for me to pay before month end of November, threatening the price of the car would increase come the 1st December. He **** to me and told me the car had been discounted for Black Friday, yet no where in the advert or Offer to Purchase did it state this. On collecting the car, Robert told me he had removed the aerial for safety reasons, as they were frequently ****** while on the show room floor. But alas that was a LIE too, unfortunately I was in a rush and left without receiving my aerial. 3 and a half weeks later, and many many promises to deliver my aerial and registration papers, I still do not have either!!! Robert **** about even having an aerial and my car had not even been registered!!! To top it off, Robert actually got offended when I threaten legal action!!! This has been an awful experience!! Robert is a ************* and dishonest person . I VERY strongly urge people avoid this man and the franchise he works for!