MR
Marietta R

1 reviews | Active since Jul 2018

14 Oct 2021, 14:39

Disgusting

I bought a Mitsubishi ASX from you on 14 august 2019. I signed a purchase agreement at your car dealership and I was helped by Johan one of your sales people, which in my opinion should not be working near any car dealerships.

The firsts problem to happen with the car was 4 weeks after the purchase was finalized, after that it was problem after problem, now the car is sitting in a work shop with almost no compression and in need of a major engine redo or even possibly an engine replacement.

The manager Wandileh is a rude, condescending little *****, who has no skills for the position he is in.

This entire branch is full of dirty, no good employees and it needs a major clean up.

What happened to me is unacceptable at all scales, I can’t comprehend the fact that they state they were unaware of any problems with this vehicle.

This is not the type of business I would have expected from a manufacturer of your size and reputation.

I would not recommend this branch or any of the sales people that work on the property, especially Johan.

Do not buy a car from this branch ... believe me, it will be your biggest mistake.

0
Replies (3)
Motus Select
Motus Select's reply14 Oct 2021, 15:39
Official
Good day Marietta

Please advise which dealer you are referring to and I will direct your complaint to the right person responsible for this specific dealer.

Regards

Carike
MR
Marietta R's update14 Oct 2021, 16:20
Reviewer Update
Motus alberton .. Johan was the sales person
Motus Select
Motus Select's reply14 Oct 2021, 16:37
Official
Thank you for the response. Motus Select Alberton is part of Renault Retail Division. I will forward your complaint to their Customer Care and copy you in.

Kind Regards

Carike