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veshan P

1 reviews | Active since Sept 2016

20 Sept 2016, 13:43

DISAPPOINTED ,BAD SERVICE ,EMPTY PROMISE FAIL TO DELIVERY GOOD SERVICE

<p>have purchased a vehicle from you guys and called you within 5 days after the purchase complaining about the car was a pre owed vehiche, which i have traded my car in by the hyndai alberton , the new car taking off is abit of a problem, has no power , makes abit of a noise, i had lodged a complaint to brice which he advised he will attend to it as soon as possible.....its been 2 weeks i have not heard anything from that dealership i have called left numourous messages to be contacted till now no response, i am extremly disappointed with the service i received brice in the sales department and he has promise to book the car in and get all the stuff sorted which never took place.... today i called MFC my finance house only to find out my trade in vehicle was not settled by the dealership till date after 3 week?this is quit pathetic thisd is now affection my credit score and reepayment which shows i am paying for 2 vehicles IFN THIS IS NOT RESOLVED I WILL HAVE TO REFER THIS MATTER TO THE MOTOR OMBUDSMAN <br /> Veshan pilllay</p>

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Replies (1)
Motus Select
Motus Select's reply20 Sept 2016, 13:54
Official

Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.

Please accept our apologies for what has transpired.

Kind regards

Rennette Crock

National Customer Care Manager

Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )

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Tel: ***