Disappointed

<p>Purchased a brand new Renault Sandero from Imperial Tygerberg Bellville December 2015. </p> <p>On the 8th of May 2016 I was in a car accident with my family. A new car that I have only had for 5 months. The vehicle was written off. The impact was infront.</p> <p>This is my 2 issues and concerns and why I will never buy from Imperial again.</p> <p>The vehicle was written off and 1. The Airbags never activated. Impact was from the front.</p> <p>We sustained injuries that could have been prevented. Medical bills are escalating.</p> <p> </p> <p>2. Insurance settled the retail value of the Vehicle and we now have a R45 000 shortfall with MFC. Not once when we signed the papers did David Pendock or Junaid advice us to take the Top up cover to ensure that the full amount is insured should anything happen.</p> <p> </p> <p>I am currently in a big financial mess, having to make arrangements to pay off a shortfall of R45000 , having to buy a new car and paying medical bills for my family.</p> <p>Some simple advice from your sales/finance team could have saved me financially.</p> <p> </p>