Dirty vehicle delivered and now refuse to valet it

We bought a car from Imperial Select Midrand in October 2014, biggest mistake ever. <br> <br> Jean the sales person said that the car will be clean and valeted when we come and collect it. Upon collection the car was not valeted and there were some nasty stains that only a valet could get out. Jean then said it would be fine if we take the car for a valet and then they will pay the bill. I asked him to send me an email to confirm this but nothing was ever sent. After calling him each day for three weeks he then sent me an email saying they will not cover the valet. <br> <br> I then went to Hellopeter to complain about this. Shortly thereafter a lady contacted me and said she spoke to Kobus and that they are now willing to pay the valet. We got a quote for them to pay the valet and still today four months after the vehicle purchase, the car has not been valeted. Kobus refuses to take my calls and does not respond to any emails. I am utterly disgusted with the service received from Imperial Select Multi Franchise. Treat you perfect until they have your money. Luckily for us this is only a valet. What if it was something much bigger such as an engine fault. Never ever support these wolves again.