IM
Ilze M
1 reviews | Active since Jun 2015
24 Jun 2015, 14:31
Delaying payment of money owed!
We payed in a deposit to Imperial on 10/06/15 for a car that we wanted to buy. Afterwards we found out that Anton could not provide us with the specific car we requested ( even though he promised high and low that he could get us ANY colour we wanted), we then cancelled the deal. That was on 12/06/15. To date the money is STILL not reflecting in our bank account. They are knowingly doing this because we made a deal with Imperial Durban. I am disgusted at the way you treat customers!!!!!!
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Motus Select's replyOfficial
24 Jun 2015, 15:46Hello Ilze1983,
We refer to our telephonic conversation with Mr Malouly and confirm that we have been in contact with both dealerships.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
We refer to our telephonic conversation with Mr Malouly and confirm that we have been in contact with both dealerships.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Motus Select's reply24 Jun 2015, 15:46
Official
Hello Ilze1983,
We refer to our telephonic conversation with Mr Malouly and confirm that we have been in contact with both dealerships.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
We refer to our telephonic conversation with Mr Malouly and confirm that we have been in contact with both dealerships.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***