JM
Jerry M

1 reviews | Active since Dec 2017

08 Feb 2018, 08:49

Dealership & Consumer Problem

I've complained to dealership (Imperial Select Fountains, Pretoria).

My concern hasn't been attended even now.

It's surprising how people sell you a trashy cars and then refuse to take it back.

I've purchase a car from Imperial Select Fountains, Pretoria a couple of months back, I haven't even had the car for a year, so far I've repaired the car for over 5 times now, and I've spend over R45 000 from my own pockets on repairing my, trying to fix that **** car I got from Imperial Select Fountains, Pretoria.

I'm never gonna buy a car from ANY Imperial Select dealership, and I'M ADVISING PEOPLE NOT TO PURCHASE CARS FROM ANY Imperial Select Fountains, due to the bad service and poor customer service.

Since I send an email to dealer Imperial Select Fountains, Pretoria principal / branch manager on the 11 December 2017 about my last complain, it hasn't been attended.

Even until today.

The fix that was done at North Auto Electrical, Pretoria North.

These are the people that Imperial Select Fountains, Pretoria selected to work on my car.

I'm just informing Imperial Select Fountains Pretoria that the car engine that North Auto Electrical they made me pay R30 000 , I didn't even drive that engine for 4 months, their engine is totaled.

And what do we do with a situation like this?

Because here I am, paying a bank (Wesbank) thousands of rands every month, and still I don't have a car til this day.

0
Replies (4)
Motus Select
Motus Select's reply08 Feb 2018, 08:57
Official

Good morning Jerry

This matter has been reported before, and the branch has discussed the reason for the original problems with your motor and the reason it seized, but I will forward this matter to the dealership to contact you

Regards

Mike Dovey Customer care

JM
Jerry M's update08 Feb 2018, 09:14
Reviewer Update
I don't think they care! If they did, this issue should have been attended a long time ago!
Motus Select
Motus Select's reply08 Feb 2018, 09:17
Official

I have just mailed the Dealer principal and Regional Director regarding your matter

Regards

Mike

JM
Jerry M's update08 Feb 2018, 09:25
Reviewer Update
You can make phone calls, send emails all you want. But there's one thing that you won't understand. You know what has put me through? I'm on Debt Review, because of that car! Because of the thousands of money I've been borrowing from service providers, almost each and every month! Because of a car that a dealership wasn't willing to take back! Now I need to know, how are gonna go about this matter?