1 reviews | Active since Oct 2015
Dealer still wont cancell deal even though Wesbank
Morning,<br> <br> Just spoke to Dhivian from wesbank and was told that u still not cancelling the deal am quite surprise after all the facts that's the car was misrepresented .<br> <br> 1.Cars engine being replaced to as piston slap (consequences if I had to drive the car it would have piston would have melted against the cylinder wall and engine would have seized resulting into a hole through the block)<br> <br> 2.I had to consult external party as all your technicians and sales manager told me that its standard on all Gti , and now Vw replacing the engine.<br> <br> 3.Yourself and Wilma Norje **** to me that you will cancel the deal but waited till monies was paid and turned around stating we never agreed<br> <br> 4 Wesbank requested the deal to be cancel due to substantial evidence to void this deal yet you still fight this .???<br> <br> <br> As the dealer principal head professionalism and honesty from your staff and yourself have been pathetic.<br>
We are aware of your complaint and have been advised by the Dealer Principal that your vehicle is being repaired under the manufacturers warranty.
The dealership will adhere to the ruling passed by Motor Industry Ombudsman on your pending application with them.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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Tel: ***
We are aware of your complaint and have been advised by the Dealer Principal that your vehicle is being repaired under the manufacturers warranty.
The dealership will adhere to the ruling passed by Motor Industry Ombudsman on your pending application with them.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
