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Michelle M
1 reviews | Active since May 2020
11 Jan 2024, 17:28
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We bought a brand new vehicle from then in 2022 from word go we had problems today the car when in for a service they never called us to collect the car so we just went. Only to find the car still saying it must be serviced we ask where is the parts to proof it was serviced bo parts could bt provided the car was just not washed and this is how they operate no after service and rude staff.
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Replies (6)0
Replies (6)
Motus Select's replyOfficial
12 Jan 2024, 16:44Hi Michelle we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance if they haven't reached out to you already. Regards, MS
Motus Select's reply12 Jan 2024, 16:44
Official
Hi Michelle we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance if they haven't reached out to you already. Regards, MS
Motus Select's replyOfficial
12 Jan 2024, 16:49Can you please share with me the full dealership's name and names of personnel you dealt with?
Motus Select's reply12 Jan 2024, 16:49
Official
Can you please share with me the full dealership's name and names of personnel you dealt with?
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Michelle M's updateReviewer Update
12 Jan 2024, 18:59I haven't heard from then and after investing we found that the car wasn't serviced at all but I received a service report this a case of praud.
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Michelle M's update12 Jan 2024, 18:59
Reviewer Update
I haven't heard from then and after investing we found that the car wasn't serviced at all but I received a service report this a case of praud.
Motus Select's replyOfficial
15 Jan 2024, 11:32We will follow up with them shortly, just needed to know the full name of the dealership just to be sure I am talking to the correct dealership.
Motus Select's reply15 Jan 2024, 11:32
Official
We will follow up with them shortly, just needed to know the full name of the dealership just to be sure I am talking to the correct dealership.
MM
Michelle M's updateReviewer Update
15 Jan 2024, 12:07Motus parow
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Michelle M's update15 Jan 2024, 12:07
Reviewer Update
Motus parow
Motus Select's replyOfficial
18 Jan 2024, 16:05Okay , let me follow up with them to get back to you asap
Motus Select's reply18 Jan 2024, 16:05
Official
Okay , let me follow up with them to get back to you asap