VN
Viv N

1 reviews | Active since Jun 2017

14 Jun 2017, 11:45

Damaged Car Sold, No Response, Dont Care

<p>I purchased a BMW 235 from Imperial Select Zambesi during May 2017. It was later discovered that the vehicle was damaged and failed its BMW quality inspection test. The car stayed a week at BMW and now it has been more than a week with Imperial Select. There has been no feedback on the progress on the vehicle since it was dropped off, no one calls unless I call. I have reached out to the manager Helmut as well as the Dealer Principal Werner and no one responds. This has been a nighmare from the date of purchase. Never in my life will a deal with another Imperial Dealership. TORMET!!</p> <p>Can someone who is serious about this matter call me urgently and help me get my car back!</p> <p> </p>

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Replies (1)
Motus Select
Motus Select's reply15 Jun 2017, 12:50
Official

Thank you for bringing this to our attention.

Kindly allow us to take this up with the dealership.

We apologise for what has transpired and the inconvenience caused.

National Customer Care Manager

Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )

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