Customer **************

Booked my Bakker for service at Polokwane Multifranchise for the 04 April 2019. I arrived at the garage at 06:40 for a booking between 07:30 and 09:00, my Bakker was 3rd in line. Around 11:30 I am told the car went in for a wash but has not yet gone for service, a few other customers arrived after 08:00 and their cars were immediately taken into the workshop to be serviced. I am extremely upset at the fact that customers are not given equal treatment. Clearly customers who are favored can arrive at anytime of the day and they will get first place at Polokwane Franchise. I took time off and that's time gone to waste. I am extremely upset.