1 reviews | Active since Mar 2018
***** delearship!!!
I purchased a vehicle on the 2nd of February,only signed the contract as I was informed that the vehicle was taken for evaluation and not ready yet , I was informed I would get it on Monday,never mind I didn’t even test drive,Monday I called,being ignored I had to fight to get answers regarding the arrival of the car,finally after sweating for getting the car ,I was told it was ready for collection,I went to collect the car and only noticed there were no carpets on the car,passenger door not opening from the inside,(bare in mind it was the 1st time seeing the car on collection day which was on the 9th of February),I then called the dealership that there were no carpets on the car,needed the spare keys for the car and offco**** the door that couldn’t open, it was then collected at my residence and the carpets were replaced and they fixed the door,I was then informed that I should get myself a spare key because they paid the deposit of my car.I started driving my car continuously 3 weeks after getting my car (drive it for 2 weeks),the car was continously out of water and I had to fill it with water maybe twice a day, I noticed that the oil was leaking as well,I then raised a point that my clutch was high and needed to be adjusted, and was told it’s okay nothing wrong with it,on Friday I drove off to work and as I departed the car stopped and I had to start it again,I had difficulties with starting the car and I managed to drive off,it then gave me a warning ENGINE FAULT as it would normally do if there’s no water or oil ,to my surprise, I filled it with oil the previous day at the garage, I then stopped at the nearest garage to check,they checked the oil then filled it with water, I drove off and it continued with the warning ENGINE FAULT, the stopped completely and it couldn’t start,I’m so fed up with this company, I called for road assistance and was taken to the nearest garage,they diagnosed the car and told me the engine was damaged and will cost me R50 000 for repairs,you gave me a faulty s**** car with faults and you shoved it under carpet thinking that it will give me problems at a later stage, and I’d be reliable for the cost, I NEED SOMEONE TO CALL ME BACK TO ARRANGE TAKING YOUR S**** BACK,my life was at risk,you don’t care about anyone but filling your pockets,I have to now suffer the inconvenience of using public transport I called your office to ask for managers however your receptionist won't put me through one and telling me that none of them is not at their offices!!
Good morning Portia
Please can you let me have the dealers name where you purchased this vehicle, and if possible the salesmans name as well, and I will address this situation as soon as I receive this info.
Kind Regards
Mike Dovey. Imperial Select Customer Care. ***
Good morning Portia
Please can you let me have the dealers name where you purchased this vehicle, and if possible the salesmans name as well, and I will address this situation as soon as I receive this info.
Kind Regards
Mike Dovey. Imperial Select Customer Care. ***
