PK
Phumzile K

1 reviews | Active since Apr 2018

04 Dec 2018, 08:41

Conned

I purchased a car through Imperial Select Durban. I was conned truly, the offer to purchased included dent and scratch cover knowing the car already had scratches. I saw the scratches when I got home informed the dealership as it was driven and delivered at a mall at night. Everything was rushed as the sales man didn’t want to deliver the car in the hood for his safety. He did not do the check list just made me sign all the documents. I was taken advantage of as this was my first car so they wanted me to overlook such details. It has been 3 whole weeks going to 4. I haven’t got any word from them. I’m calling ,emailing they keep saying they are attending to it. Everything has been a hustle before and after purchasing the car.

0
Replies (3)
Motus Select
Motus Select's reply04 Dec 2018, 08:52
Official
Good morning Phumzile

You only loaded this matter onto our website 15 minutes ago, which was the first correspondence to my office regarding this matter,. I have copied you in on my correspondence with the branch

Kind Regards

Mike Dovey  ***

Best regards,

PK
Phumzile K's update07 Dec 2018, 09:47
Reviewer Update
I was assisted with the matter at hand. Thank you
Motus Select
Motus Select's reply11 Dec 2018, 08:30
Official
Glad it has been attended to.

Regards

Mike

Best regards,