KS
Kerry S

1 reviews | Active since Sept 2015

14 Sept 2015, 12:42

Chery J2 - Rust...

I have a Chery J2 that is 2 years old with 8 000 on the clock. I have already had rust removed and am needing more rust removed. I also have a loose exhaust from day 1 of getting the car. <br> <br> For anyone out there please please do not buy the Chery brand as they rust and the after sales service, well to be frank there is NO aftersales service. <br> <br> I am looking to trade the car in but wow to my amazement the trade in value is less than what I owe on the car. Hmmmm and this is from the dealer, who offered me 20K under book value. They also sat there and said strait out that they have never had a car come back to them with rust problems. <br> <br> I am hoping that this rant will maybe get someone from Imperial to actually get back to me as their service department does not.

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Replies (1)
Motus Select
Motus Select's reply14 Sept 2015, 14:50
Official
Hello Sandifor,

Your complaint has been taken up with the dealership as well as Chery SA.

Please accept our apologies for what has transpired.

Kind regards,

Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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