Change in attitude

After my complaint regarding the Stikland service workshop not having the parts for my car service, I was informed on Monday (26 Oct) that the parts had arrived. I arranged to go back on Wednesday and the oil change service was done and my handbrake adjusted. My car was even washed again - I got apologies from Roy and Orlando regarding the previous work and their attitude and service was so much better. On my way home, my car started \shaking"as if the wheels were going to come off. I called Roy and explained what I had experienced and he sent a technician out to my house"