1 reviews | Active since Jun 2009
CAR DAMAGED AND NO ONE TAKES RESPONSIBILITY
The Foton Thunda 2.2I V S/C P/U was purchased in Nov 2015. I took delivery of the vehicle on the 23rd November 2015. <br> <br> On the 30th November the broke down and was towed to Imperial in Ontdekkers<br> <br> The following day the service agents indicated that they have sent a request for parts and this would take a couple of weeks to resolve. The dealership in Germiston then lent me a bakkie to use in the interim. I got the car back on the 13th January but the window had not been properly fixed whilst the car itself was stuttering. <br> <br> On the 18th January the car again broke down and I towed this to Imperial in Ontdekkers<br> <br> In view of the fact that the car presented with the same problems, I hereby exercise my rights in terms of the consumer Protection Act by demanding the full purchase price to be refunded to me.
Your complaint has been forwarded to the Dealer Principal and Pre-Owned Manager at the selling dealer to assist with resolving this.
We have also taken the matter up with the Service Manager at our Roodepoort branch.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Your complaint has been forwarded to the Dealer Principal and Pre-Owned Manager at the selling dealer to assist with resolving this.
We have also taken the matter up with the Service Manager at our Roodepoort branch.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
