SK
Siyabonga K

1 reviews | Active since Mar 2021

03 Feb 2022, 20:07

Brutal Experience with Roodpoort Multifranchise Garage.

<div>I am very dissapoint with Roodpoort Multifranchise. We have had a long standing issue with our vehicle (Renault Clio) which they been failing to solve. They waited all the years up until they told us the real issue of the problem when the vehicle's warranty had elapsed. First a TDC sensor (ie oxygen sensor) warning showed up on the vehicle and when the vehicle was sent for their attention, it only went off temporalily. Again and again we send the vehicle for the same warning and they always gave us a different causes that triggers the same warning and sometimes we were even made to pay for reprogramming the sensor. Its only now that they are telling us of yet a different cause of the same TDC sensor warning when then the vehicle's warrantee has elapsed. They now want us to pay a ridiculous amount of +30 something thousand rand inorder to resolve the exhaust system which they claim is the one triggering the same TDC sensor. I want to warn people to take their vehicles to this garage (Roodpoort Multifrancise) at their own risk. They ain't professional and sometimes they tell their clients that they are doing senseless things by sending their vehicles to their garage. They sometimes don't even responds on enquiries especially those sent through emails. Furthermore, they cant solve issues while vehicles are still under warranty but wait till it elapse and start charging u ridiculous amounts of money. They also blame the customer for using wrong fuel but they never mentioned that certain fuels can not be used in their vehicles when advertising them. Lots of blames are shifted to the customer instead of solving vehicle faults once and for all.</div>

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