Brand new car

<p>My car has been and still is at the service center for the forth week now. I was told that it will take 2 weeks to fix the problem but instead it took them 2 weeks to authorise the parts. I cannot get hold of the lady who is updating me about my car because those ladies at the reception 383 700 drops calls in my ears everytime when I call</p> <p> </p> <p>The cas was suppose to be ready on friday last week according to what they have said to me but there is nothing. I have send an email to the dealer principles of those I had their emails explaining my problem, but unfortunately I could not get hold of the dealer principle in Boksburg- couldnt even get hold of his email or contacts.</p> <p> </p> <p>I don't know if I am still going to get my car, I don't know if the car is fixed. This is a factory/technical matter that they should fix. The way things are it looks like they are too relaxed. This car had this problem since it was 3 months old, and the first time -they couldn't sort it out. I don't know if they did this time.</p> <p> </p> <p>I don't know why do I have to beg for service. I spend a lot of money in public transport. I don't know who can help me. I don't know what to do </p>