1 reviews | Active since Jan 2017

24 Apr 2018, 13:15

Beware added costs by Imperial Select Northcliff

I bought a 2nd hand vehicle in December from the Northcliff branch of Imperial Select. I thought that buying a 2nd hand car from a reputable dealer my guard was down. When I bought the vehicle I was told that there was a maintenance plan with the vehicle. Only when the car finance company sent me the invoice did I see a whole lot of 'extra's" that were added, without my knowledge as well as the maintenance plan. I had asked for the charges to be removed & only some have been deducted. Since then I have been asking for a invoice with the charges taken off & no-one bothers to get back to me or send me the invoice. I was *****ed into buying a car.

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Replies (1)
Motus Select
Motus Select's reply24 Apr 2018, 14:01
Official

Thank you for bringing this to our attention. I will be taking this matter up with the Dealer Principal for feedback

Kind Regards

Mike Dovey..Imperial Select Customer Care