ZN
Zayn N

1 reviews | Active since Oct 2020

08 Aug 2021, 15:30

BAD VERY BAD SERVICE

Less then 1 star I have never had such bad luck with a car in my life in. In June 2019 I bought a 2012 Fiat punto from Imperial Select Tokai, I had to register the car my self witch Tokai then payed me back for the car was never serviced I've had to have so much fixed on the car issues that I was not told about.

The car has been standing for about 3 months now for me to get money together to buy a new clutch kit for the car. Ordered the part from fiat, got someone to put it in, guess what the entire gear box in this 2012 FIAT PUNTO is actually a FIAT FLORIONS gearbox witch again is NOT SUPPOSED TO BE IN A PUNTO to start with. I've had hell with this car I've been paying for a car that's been standing more than I've driven it. This is really unacceptable a car deeler is supposed to have the car checked before they buy it and sell it. I will never in my life ever buy a car from any imperial select branch ever again, thanx to their service

0
Replies (2)
Motus Select
Motus Select's reply10 Aug 2021, 08:23
Official
Good day Zayne

Motus Select  Tokai is part of Renault Retail Division. I will forward your complaint to their Customer Care and copy you in.

Kind Regards

Carike 
Motus Select
Motus Select's reply25 Aug 2021, 11:17
Official
Update : Dealer Principle contacted you and awaiting mail with all the concerns.