1 reviews | Active since Feb 2013
Bad Service - no customer service
Its unfortunate that it has come to a point where I really regret buying a vehicle from this dealership.<br> I have had nothing but complaints and car returned to them on numerous occasions already in less than 3months .<br> Shane ( my sales person) :<br> - on Wednesday the 21st Jan , you promised to send a driver to come fetch the car for the clash pedal ( as per Audi's inspection) to be fixed - didn't' happen and I'm still waiting for your call / feedback to date.<br> <br> - car disk expired and I notified you of this issue on Monday 22nd Dec. You made excuses and I still don't have the renewed disk and driving around with the expired copy. You didn't' even make the temp copy in the interim as promised.<br> Note : you will pay the fines should I get any as per my discussion and agreement with you.<br> Also , I have been copying Leslie on most of my correspondence to you for her to see my unhappiness with your service . Still no difference made . You are a man of many promises &
Thank you for bringing this to our attention.
Please allow us to investigate the matter with the Dealer Principal who will assist us with resolving the matter with urgency.
Please accept our apologies for the inconvenience caused.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Thank you for bringing this to our attention.
Please allow us to investigate the matter with the Dealer Principal who will assist us with resolving the matter with urgency.
Please accept our apologies for the inconvenience caused.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
