1 reviews | Active since Aug 2010
Bad Service - Lack of Cooperation
Good Day<br> <br> Please note that I am reporting this for the 3rs time now,I bought a Car with Imperial Select Roodepoort and to date the Car is till not registred under my name.I gto an accident and now my Insurance cant make procedings as they say they atill waiting for Traffic department to register the Car under my name.Doea it take 2 months for that to happen?This have been dragging on for too long since last year I have been promised that the Car will be registered under my name,and the bank have due date until 28/01/2015 for everything to be finalised.If by this date I havent heard anything from you it means I will have to take Legal steps against you as I cant take this anymore.You guys showed me you dont have good coorperation and you lack customer services towards your Clients.<br> <br> If they cant let them give me papers I will register myself as I want to get another Car.<br> <br> I hope this matter will be resolved by end of this week.<br> <br> <br> I hope by next week monday this matter will be resolved<br> <br> <br> Thanking you in advance
We are following up urgently with the dealership and have escalated your complaint to the Regional Director.
The dealership where they received the vehicle from had to apply for a duplicate Natis document which unfortunately does not get issued immediately, the License Department had an ******* strike in December and was also closed between Christmas and New Year.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
We are following up urgently with the dealership and have escalated your complaint to the Regional Director.
The dealership where they received the vehicle from had to apply for a duplicate Natis document which unfortunately does not get issued immediately, the License Department had an ******* strike in December and was also closed between Christmas and New Year.
Please accept our apologies for what has transpired.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***