Bad service given to a customer

I have always had issues with the Imperial multifranchise in Roodepoort from the day I bought my car in 2018 Dec 31 I have not known anything else but complain and when they do something better they would counter it with another bad one. Having said that I took my car in for a service in March that was for 45000km now in July my car is yearning for a service again at 49700 this is way before its time. I remember asking for what was taken out of the when the service was done and I was told I did not ask for it on the service sheet Imagine!, this is standard you don't have to ask it must be put in a plastic and left in the car. this clearly says to me they don't actually do a full service but then the car will talk for itself to say I need it. I have a problem with people who think that women are stupid. now the other consultant calls to tell me I refused to have wipers and break pads replaced Really what has that got to do with the fact that they need to make sure that the engine runs its course. I am waiting for them to ***** up bigger than this I will definitely take my case to court. watch me