Bad Service and Bad Attitude

I booked in my Kia Sportage on the 29th Dec. 2015 at 08:05 at Kia Multi Franchise Stikland. I informed the receptionist and service consultant that i needed a lift. I waited toll 10:25 and asked when i asked when is the lift arriving. The consultant, Patrick, went to the receptionist and Patrick told me the lift will arrive in 10 minutes. 20 minutes later no lift arrived and i called ***and reported the matter. At 10:55, the lift arrived and i informed the receptionist of the bad service and all she done was look at me with a smugg smile and did not even apologized. When I signed the drivers sheet, I saw that he was in a area close to where i was dropped off. <br> On the 28th Dec. 2015 when i visited Kia Brackenfell i was on the new car sales floor for 5 minutes and no salesman assisted me. I brought this to the dealer principle`s attention. <br> The same happened to me in at Kia Diep River where no salesman assisted me as i am in the market for a new vehicle.<br> I am really contemplating to buy from another brand name that will provide me excellent after market service.<br> KIA SUCKS BIG TIME!!! I AM SO DISAPPOINTED AS I AM WITH THE BRAND NAME SINCE 2011.