DC
Dion C

1 reviews | Active since Sept 2013

17 Mar 2021, 14:57

Bad service

I bought a Renault Duster at Imperial Select Table View in 2020. I received the vehicle on the 25th of May 2020. The sales person did not complete the service booklet with all my relevant information and also did not inform me when the first service will be. I received a call from Table View workshop informing me that ny vehicle must be serviced this month(March 2021) as Liquid Capital is must pay for the service. I informed the workshop rep that I was not informed by the sales person that the vehicle must be serviced in March as I only received the vehicle in May. Now my question is: How do the people working there not do their jobs when selling the vehicles to i form the buyer of all they need to know. What if I waited until May 2021 to service my vehicle and Liquid Capital refused to.pay for the service. Will Kia Table View pay for the service or just say it is my problem. I would advise other buyera to avoid this Car dealer as there are other complaints against this dealership and itbseems that no attention is given to complaints to better their service. I also struggled for 2bmonths to register and.license the vehicle in my name.

0
Replies (2)
Motus Select
Motus Select's reply17 Mar 2021, 15:40
Official
 Good day  Dion

Motus Select Table View is part of the Renault Retail Division.

I will forward your complaint to their Customer Service and copy you in.

Regards

Carike 
Motus Select
Motus Select's reply25 Mar 2021, 14:36
Official
Good day Dion

Sales Manager from Tableview was in contact with you  today.

Warranty and Service plan intact. 

If there is anything else we can assist with, please advise.

Regards

Carike