bad service

We bought a Chevrolet 1.4 utility bakkie from a dealer named Garit a last year march everything was fine while in process of buying the car he always kept contact with us. Once deal was made and car was in our position we started noticing that the car had different color rims on it, 3 of the rims were painted in gray color and one was in black which did not look professional for a car that was bought from a dealership. We contacted him to inform that we cannot have different colors on the rims and he promised to get us one with the gray so that everything can look the same. That took him 2 weeks to correct and the rim was then painted gray like the other ones.

Well before that he gave the car without it going to service and without a service book, when we asked about the service book he told us that he will look for it. We then contacted him a week later as he told us to bring the when it was at a certain mileage. It took him two days to take the car to the service station and we had to call him on the third day as the car was needed, it then took him the whole day to bring the car as he only brought it at 17:00 hours for some reason.

As if that was not enough, we have been having heavy rain falls during the past days and I got a puncher while driving home one night. I then tried to change the wheel only to find out that the spare wheel we got was actually for a NP 200 Nissan bakkie and not for a Chevrolet utility 1.4 bakkie.

I then contacted one of his drivers by the name of Mosedi as he was the one that introduced me to Garit for the sale. Mosedi then told Garit that I needed the correct spare wheel and Garit rep**** to Mosedi by saying he will check with the company that assisted Imperial select multi franchise with tires, That was two weeks ago and I am still without the correct spare wheel.

I then contacted Garit yesterday 09-01-2018 to ask him about when I will be getting the correct spare tire That’s when he gave me attitude saying that it’s not his problem as he sold the car to us a year ago and I can do whatever I like with the car because the wheel was tested and it fitted correctly.

I then contacted a number I found on the website ********** and was given a number to call ********** 444 does not have a complains line or customer service line, I tried calling the number all day yesterday and the number does not go through. I was also given an e-mail address for the manager ********** to cc ********** I didn't send the e-mail as I felt these contact details were incorrect.

I am writing this review to inform all car buyers out there not to use this company if they want to buy a car as all they care about is making sales on cars that they also not sure of the mileage as they do not have or give service books of history of the car.

I have also contacted my legal assistance team to help me with this matter so this won’t be the last time Garit will be hearing from me.

NEVER USING THIS COMPANY AGAIN.