1 reviews | Active since May 2017

24 May 2017, 10:02

Bad Service

<p>Good Morning</p> <p> </p> <p>I took ownership of my car on the 11/03/2017 at Somerset West Imperial Select. I was promised my spare key and cars manual 3 days after. I have not been kept up to date why i havent received it yet. I have layed an complaine twice with their customer services and an e-mail have been send twice to the dealer and the manager , as up to today i have not gotten any response from them... And im still waiting on my spare key, car manuel and a back seat mat. My dealer (Eugene) have been contacted how many times, but is oblivious to my request. This is the worse services ive ever received.</p>

0
Replies (2)
Motus Select
Motus Select's reply24 May 2017, 10:19
Official

Thank you for bringing this to our attention.

Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.

Regards

Mike Dovey

's update06 Jun 2017, 14:42
Reviewer Update

Good day

It has been almost two weeks since my complain, i havent received any response from the dealer. This is now really unexceptable and your service is pathetic.

Regards