1 reviews | Active since May 2016
bad service
<p>I bought a 2nd hand car at the Table View branch and paid cash on 28 April 2016 but still struggling to have problems on the car sorted out. I did not buy the car AS IS and they did not wait for my money at least expected good service. First it took over 2 week after I paid for the car to actually got it from them the excuse was that it took over a week to get it registered because the stock controller was on study leave. Secondly there was a noice in the engine and they replaced the fan belt but it making such a noice when I phoned them they informed me that its a general problem with an Atos and I must drive a couple of km's then it will get better. After driving for 7 days and more than 400km's I phoned them again today (Friiday) and they informed me that the driver would only be available on Tuesday to get the car to sort out. I discover this morning as well that the spare well is flat and worn with 2 major pucture repairs, dont know how it passed the roadworthy test. I am not happy with the service as any other garage where we have bought vehicles in the past did not deliver such bad service. I will never refer anybody to Imperial Select specially not the Table View branch. I have always heard good things and service about Imperial Select so may be its only the Table View branch thats not up to standard.</p>
Thank you for bringing this to our attention.
Please allow us to take the matter with the Dealer Principal and Pre-Owned Manager who will assist us with resolving the matter with urgency.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Thank you for bringing this to our attention.
Please allow us to take the matter with the Dealer Principal and Pre-Owned Manager who will assist us with resolving the matter with urgency.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
