BAD SERVICE

I am very disappointed in the service I have received from your Renault Fonteine branch from day one. I bought my car from the Branch August 2013.<br> 1. I was told and it was advertised as a Renault Sandero Dynamique but as per some documentation it is an Expression. I have seen on the internet that Renault streamlined the Sandero in 2011 with only 3 models and the Dynamique is listed and not the Expression. <br> 2. I was NEVER explained about service and extended warranties - service of 45000 or 3 years and warranty of 5 years and 150000km. I was given a form at the time with all the boxes ticked and told it was the standard things in all contracts and to please sign. What do I know so I signed. Nothing was explained to me as it was a Saturday morning and they had a lot of people waiting. Due to this I now have to pay R13815.00 for repairs to my car. <br> 3. I was given the wrong spare key. I only noticed that January 2015 and phoned them. They ordered a key and on 20.04.2015 told me they received it and would courier it in a day or 2 - They still have not done this.<br> I WOULD NOT RECOMMEND THIS BRANCH TO ANYBODY EVER AND I DONT EVEN WANT TO DRIVE A RENAULT ANYMORE