BM
Basil M

1 reviews | Active since Mar 2019

01 May 2024, 19:19

BAD IDEA TO BUY FROM MOTUS

Motus Select vereeniging / Isuzu. Emerald seemed like he cared, but that was only because he wanted to secure the deal. Once the deal was secured, After 2 days of the handover, I alerted him that the passenger electric window and folding mirrors were not operating. He rep**** & said he will look into it. A week later, still no word from him. I sent a follow-up email. His manager instructed him to recall the car & address the issues I raised. He did that, kept the vehicle for a week, **** to my face that they repaid the window switch & returned it under false pretense that it was fixed. After he left, I realized that they swapped the electric window motor switch from the back passenger to front passenger. So now the back window does not operate. I don't even know what's happening with the vehicle registration as he said in about two weeks he will send the GP number plates as it is currently under FS (Freestate). It's been a month now & still no word from him. DON'T BUY FROM MOTUS SELECT. BAD DEALERSHIP

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Replies (1)
Motus Select
Motus Select's reply02 May 2024, 08:44
Official
 Hi Basil  we apologize for the unsatisfactory experience you have received we will escalate this to the dealer management and higher for further assistance Regards, MS