Bad after sale service, no full service history

i bought a vehicle bantam 1.6 towards end of march this year, they said it had a 2 years warranty and the sales person said the vehicle has got up todate service history. Last week my bakkie had an engine oil and power steering oil likage i was forced to have it towed to Ford for a repair. Ford requested a full service history for a bantam, i immediately contacted Umhlanga Multifranchise Imperial Select to have a full service book. It has been a week and days still no body is keen to provide me with it. When i call them they promise to call back but they never return that call and Ford are now going to take out my vehicle because it is occupying space. The manager Zaheer said I must email him he will contact me the following day, i did an email he has never rep****, i called him the whole day, there was no answer, finally on close of business he answered and said he will call in 30munites. 30 munites went pass still no call from him. My worry is now that my bakkie will be removed from Ford safe custody while these people are playing me for a fool