SM
Selatole M

1 reviews | Active since Oct 2014

25 Aug 2015, 07:37

Appalling Aftersale Service

<br> I am still waiting for the warranty boost banking details. Please send them asap. Tired your nonsense and appalling service.<br> <br> Can your horrid entity send me those details so I can proceed with my ******* life and not have to deal with your entity ever again.<br> <br> This is ridiculous.<br> I was told that I would be refunded the warranty boost money and have to then pay the for the warranty boost myself at the bank, yet the transaction that was meant to take 3 days has gone beyond that time, over three weeks battling with this same matter and I don't even know if the car is under the warranty boost if that transaction has not taken place yet. Please advise<br>

0
Replies (1)
Motus Select
Motus Select's reply25 Aug 2015, 08:02
Official
Hello Selanatius,

Your complaint has been forwarded to our Finance & Insurance Department in order to assist with this.

We apologise that the dealership has not responded to your mails.

Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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Tel: ***