A **** Beware of the sales lady Zee and everyone that works there

Good Day,

I bought my my Renault Clio 4 Dynaique 2014 from Imperial Select East Rand Mall on the 16th of April 2018.

Since day of delivery the car over heated,its said Engine Hazards Stop,that came up on the dashboard,i then rolled the car to the closest garage to check whats the problem,i then contacted the sales lady that sold me the car Zee,that works for Imperial Select,there was no water in the water bottle when i checked,Zee said i have nothing to worry about just add water,so i did so.I used the car for 3 weeks the problem came back again,i contacted them again to sort out the problem.

I went back to the dealership with the vehicle on the 2th of May,to resolve the problem,they then drained all the water out and added only (anti-freeze).I was told the problem is fixed just add (anti-freeze) should it come up again,so i used the car for another 3 weeks and a half the problem came up again (Engine Warning Hazards Stop) i just added the Anti-Freeze like they told me to do so,a week later the problem came up again,on the 7th of June i contacted the dealership Imperial Select,to notify them that its getting worst,they told me i should take it to (Renault to sort out the problem as they cant fix it due to them not working in that field)

I went same day to To Renault Clear water Roodepoort to book the car in,I spoke to the service adviser there Joyce,she gave me a booking for the next week on Tuesday 12th June.Joyce had told me not to drive the vehicle at all due to it may cause damages to the head,which i didn't..I then took the car to Renault since then I have been without a car,they replaced the thermostat housing to stop the leaking,damages to the head cylinder was found!

I then contacted the dealership Imperial Select to notify then with this issue on the car,cause my warranty only covers a certain amount for the car.The car is still sitting at Renault Now at the moment because Imperial has not updated them on what to do on the car,@ weeks ago i told them to uplift the deal due to their bad service and manners,they new from day one that the vehicle had damages to the cylinder head,they try to stop the leaking by adding anti-freeze,this dealership never answer the phones everyday i call to ask then on whats happening,they always avoid me calling,im 3 weeks without a car!

I have videos and pictures on when this occurred,and prove from all the people i work with,as well as my sales manager too.

This cant go on,I need transport and i'm stuck without a car because of Imperial Select.They need to cancel my deal so i can purchase another car,they stalling my whole deal.I have the car for almost 3 months now.It's now the 11th of July no answer from them still.

Regards Enrico Zeeland