A Monday Morning Pleasant Surprise

I have been searching for a good quality second hand SUV in the R100- R140k price bracket all over the country for 3 weeks. I have had such a lazy, disinterested response from Used Car Dealerships that I was really becoming despondent that the industry has gone to the dogs. <br> <br> Some National Corporates have an automated e-mail response when you make an inquiry online informing you that xyz has been tasked with attending to your inquiry. Followed very shortly by a young lady call operator who says that the same xyz will attend to my inquiry shortly... followed by another couple of e-mails saying that xyz has been tasked... etc etc. 3 days later xyz still has not called to answer the query, but the same young lady calls to ask how was the service and is crestfallen when I say \*******"and that I am still waiting for xyz to respond. 2 minutes later I receive an e-mail saying \""We're sorry that we could not be of assistance in finding your vehicle this time\"". ***?<br> <br> Then we have Michael da Silva from Imperial Select who responded to my e-mail query immediately this morning"