9months since Imperial Select Admitted to incorrectly Billing, and not 1 cent has been paid back

We bought a "Demo" Vehicle a from Imperials Select Randburg, After almost 2 months of dealing with sales consultants the vehicle was delivered. Once we had the vehicle he notices lots of problems

-Only one remote where is the spear key's remote -Front head light light water mist within light -Paint damages to the front top of the vehicle. - Left back door does not close due to damages to the rubber that was probably self repaired. - Driver side panel with buttons is lose causing window to be wined up slower than others, the button that locks all the door does not work.

-I have been fighting with them to repair these item for almost 13 months now

then I took the car to a service, when the service was complete the dealer told me there is no service plan regisered. I then needed to pay for the service to get my car.

I contacted imperial ask them why it was not active, nobody could give a proper answer they then did some back-tracking thing and registered the service ( How they got this right is beyond me) . now they refuse to reimburse me for the service i paid for. they say its not theres fault, When I have proof that the paln was not registered at the date of service.

Its is now 9 Month later since they have admitted to their faults and still not even 1 cent has been reimbursed.

Shady this happening at Imperial Select Randburg