Upset

<p>Good day</p> <p> </p> <p>i am extremely upset this morning. i have been communicating with Imperial med since last week. first they refused to talk to me in Afrikaans. i had a query and still via email they refused to talk to me in Afrikaans. i had dental surgery and i find it difficult at that time to speak English, hence i asked to be served in afrikaans. now they are keeping my payment on hold. i do not have transport money and it seems like it does not bother them at all. i had to cancel all my appointments that i had for the past weekend, due to their method of handling their clients. they are using an old system of placing funds on hold. please intervene and get my fund released today. i do need it.....</p> <p> </p> <p>regards</p> <p> </p>