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Chanelle C
1 reviews | Active since Jan 2019
03 Jan 2019, 14:06
Worst client service ever
Terrible Service. Paid for my books over a month ago and haven't received it yet. Their tracking number is incorrect, you cannot get through to their call centre and they don't reply to emails. Last year the same thing happened, and when i eventually received my books, they were not mine.
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Impaq Education's replyOfficial
07 Jan 2019, 12:56Dear client,
We apologise for the delay in feedback and that you have had trouble getting hold of us. We are experiencing high call volumes and are working hard to ensure that every call is attended to as soon as possible.
Please supply us with your contact details in order for one of our consultants to make contact with you.
Regards
Impaq
We apologise for the delay in feedback and that you have had trouble getting hold of us. We are experiencing high call volumes and are working hard to ensure that every call is attended to as soon as possible.
Please supply us with your contact details in order for one of our consultants to make contact with you.
Regards
Impaq
Impaq Education's reply07 Jan 2019, 12:56
Official
Dear client,
We apologise for the delay in feedback and that you have had trouble getting hold of us. We are experiencing high call volumes and are working hard to ensure that every call is attended to as soon as possible.
Please supply us with your contact details in order for one of our consultants to make contact with you.
Regards
Impaq
We apologise for the delay in feedback and that you have had trouble getting hold of us. We are experiencing high call volumes and are working hard to ensure that every call is attended to as soon as possible.
Please supply us with your contact details in order for one of our consultants to make contact with you.
Regards
Impaq