Stay clear of Impaq Education

They are con artists! I have never come across a company that cared less about their clients. I absolutely advise parents, schools and tutors to stay away! This is a very serious warning. Since the beginning of the year, they have refused to assist me, costing me to loose hundreds of rands. Yes, hundreds! Someone changed my application details, mixing up the books and delivery address. After many attemps for help, I got nothing. I eventually drove to the offices, where I got told I have to pay 40% of the year's fees to change someone else's mistake! Then they started launching debid orders as and when they felt like it! Again, trying to change that, I got told they WILL continue doing that because their system only tracks debid orders and take monies only when available. I am at a scary amount so far for penalties. Still no solutions. I cancelled my eldest son' s course in May already, and they still bill me. When you complete forms, they do not care. They do what they like anyway. Why complete forms? I have never ever in my life seen this level of absolute disregard for a client, and the absolute disgust and disappointment just grows. And they still don't care, after many emails explaining this.