Shockingly bad service!

Absolutely the worst. I had to pay full registrations fees again after only wanting to swop some of the books out. Then didn't receive all the books. Try getting some one on the phone to assist, forget it, no one answers. I've sent emails to 3 different contacts at Impaq, no one could be bothered to respond. Awesome service when they're ready to sign you up and take your money though